Terms & Conditions of Online Orders


Prices stated are in Singapore dollars and may be subject to change without prior notice.
All product prices are subjected to prevailing GST.


Full payment to be made online via PayPal for confirmation of orders.

Self-Collection of Orders

Self-collection can be done at Win Sin Head Office at 47 Quality Road, Singapore 618811, from Mondays to Fridays (excluding public holidays), between 9am and 4pm.

Order Delivery Schedule

East Zone delivery is available on Tuesdays and Thursdays.
West Zone and Sentosa island deliveries are only available on Mondays, Wednesdays & Fridays.

Return Policy

All products must be checked at time of receipt. Any variance in quality and quantity of products must be communicated within 24 hours of receipt in order for refunds to he processed.

Privacy Policy

We do not sell, trade, rent or otherwise share your personal information for marketing purposes with third parties without your consent. We do share your information with vendors who are performing services for Win Sin, such as the servers for our email communications who are provided access to user’s email addresses for purposes of sending emails from us. In general, the Personal Information you provide to us is used to help us communicate with you.

Order Process Period

Please allow for 3 working days for online orders to be processed.

Delivery of Orders

Delivery is made within Singapore only

Complimentary delivery is available for purchases of S$300 and above.
Orders less than S$300 will be subject to a delivery charge of S$20.
Delivery is not available at Jurong island, on weekends and public holidays.

Contact Us Info

Head of Customer Service

Tel: 6264 4477 ext 1

Emal: cust-svc@win-sin.com